Refund Policy

Reddington Financial Advisory Private Limited (“Reddington,” “we,” “our,” or “us”) is committed to providing clarity on our refund policies related to investment services and fees. This Refund Policy outlines the conditions under which refunds may be issued for services and investments made through agreements with us.

1. General Refund Terms

Refunds are available under specific conditions outlined in this policy. This Refund Policy applies to all investments, fees, and services provided by Reddington.

2. Refund Eligibility

2.1 Investment Services

• Refunds on Investments: Refunds for investments made under the Perpetual Investment and Direct Investment structures are not generally provided, as these investments are subject to market risks and project-specific outcomes.
• Administrative Errors: In cases where an investment was processed incorrectly due to an administrative error on our part, a full refund of the incorrect charge may be provided upon verification.

2.2 Refundable Fees

• Fixed Refundable Fees: A fixed refundable fee of INR 60,000 (flat fee) will be charged for selected investor listing. This fee is refundable under the conditions described below.
• Additional Fees: Depending on the Direct Investor Plan, additional fees not exceeding INR 1.19 lakh (refundable) may be charged. This fee is refundable once the project is sanctioned and initiated on the public profile.

2.3 Conditions for Refunds

Refunds for the fixed refundable fees and additional fees will be granted under the following conditions:

• Project Cancellation: If the project is canceled by Reddington before initiation, the refundable fees paid will be returned to the original account of the Developer or Investor.
• Service Non-Delivery: If Reddington fails to provide the services for which the fees were charged, the fees will be refunded.
• Compliance with RBI Guidelines: Refunds are subject to the applicable RBI guidelines, including the deduction of 2% TDS from the refundable amount before disbursement.

3. Non-Refundable Situations

Refunds will not be provided under the following circumstances:

• Investment Losses: Losses incurred due to market conditions, project risks, or other factors inherent in investment activities are not eligible for refunds.
• Completed Services: Fees for services that have already been fully rendered, including consultations, investment management, and advisory services, are non-refundable.
• Developer-Initiated Cancellations: If the Developer or Investor cancels the project or withdraws from the agreement after services have begun, the fees paid will not be refunded.

4. Refund Process

4.1 Requesting a Refund

To request a refund, please contact our customer service team with the following details:

• Your full name and contact information.
• The specific service or fee for which you are requesting a refund.
• The reason for the refund request.

4.2 Processing Refunds

• Upon receiving your refund request, we will review it and notify you of the approval or rejection of your refund within 7 business days.
• Approved refunds will be processed within 14 business days and will be issued to the original payment method.
• The refund will be subject to the deduction of any applicable TDS as required by RBI guidelines.

5. Refunds for Administrative Errors

If you were charged incorrectly due to an administrative error, you are entitled to a full refund of the incorrect charge. Please notify us immediately if you notice any discrepancies in charges or fees.

6. Changes to the Refund Policy

We reserve the right to modify or update this Refund Policy at any time. Changes will be effective immediately upon posting on our Website or providing notice through other means. We encourage you to review this policy regularly.

7. Contact Information

For any questions or concerns regarding this Refund Policy, please contact us at:

Reddington Financial Advisory Private Limited
Email: refund@ reddingtonfinance.com
Address: Office No. 201, 2nd floor, Sai Empire, Near Kapil Malhar Society, Baner Road Pune Maharashtra 411045